Frequently asked questions
Everything you need to know about sourcing with Argo. Still have a question? Get in touch.
About Argo
What is Argo?
Argo helps brands and designers source products directly from verified, trusted manufacturers in India. You tell us what you want to make, and we connect your collection with the right factory and manage the process through to shipment and delivery.
Which countries do you manufacture in?
All of our manufacturing partners are based in India. Every manufacturer on Argo is verified before we work with them.
Getting Started
How does Argo work?
There are three steps: (1) Create a collection — build a collection and specify the products you want, along with details like fabric, dimensions, quantity, and any customization. (2) Request a quote — submit your collection and we’ll analyze your requirements and get back to you with a quote. (3) Order and ship — once you approve, we coordinate production, ordering, and shipment.
Do I need an account to request a quote?
No. You can create and submit a collection without signing in — you’ll just need to provide an email address so we can send your quote. If you do sign in, your account email is used automatically.
Why do you ask for my email?
We use your email to send your quote and follow up on your collection. It’s the primary way we stay in touch about your request.
Collections & Products
What is a collection?
A collection is your list of products to source. You can add multiple products across different categories to a single collection and submit them together for one quote.
What kinds of products can I source?
We currently support categories including bags, bath, bed linen, table linen, kitchen, and fabric. We’re continually adding support for more product types.
Can I customize products?
Yes. Depending on the product, you can specify options such as fabric, dimensions, color (including Pantone codes), prints, embroidery, closures, linings, and more. Each product has its own set of fields for the details that matter.
Can I upload my own designs or reference images?
Yes. Many products let you upload pictures (such as JPEG or PNG files) to share designs, references, or examples of what you’d like made.
Is there a minimum order quantity?
Minimums depend on the product and manufacturer. When you specify quantities in your collection, we’ll factor that into your quote and let you know if a minimum applies.
Quotes, Orders & Shipping
How long does it take to get a quote?
After you submit a collection, our team reviews your requirements and prepares a quote. We’ll reach out by email once it’s ready.
Is requesting a quote a commitment to buy?
No. Requesting a quote is free and does not obligate you to place an order. You decide whether to proceed after reviewing it.
What happens after I approve a quote?
Once you approve, we coordinate production with the manufacturer and manage ordering and shipment through to delivery.
How is shipping handled?
We manage shipments as part of the ordering process. Details such as timelines and delivery are confirmed as part of your quote and order.
Account & Support
Do I need an account to use Argo?
You don’t need an account to create and submit a collection. Creating an account lets you manage your details and keeps your email on file for faster quote requests.
How do I get help?
If you have a question that isn’t answered here, reach out to our team and we’ll be glad to help with your collection, quote, or order.